Insure, Claim, Repair: The Next Generation of Mobile Phone Protection

Mobile devices have become our lifelines. They keep us connected to the world, help manage our daily tasks, and serve as gateways to endless information and entertainment. Did you know that a staggering 74% of mobile phones suffer damage from accidental falls, and nearly 3000 smartphones are reported stolen each month? Fear not. This is precisely where we come into play!

Waada understands the indispensable role of mobile devices in our daily lives. has revolutionized the insurance landscape by partnering with all telecom companies in the country. This groundbreaking collaboration introduces an innovative embedded insurance model that seamlessly integrates insurance services into mobile networks, making it more accessible to millions of Pakistanis. 

Pakistan experiences thousands of mobile phone theft and loss incidents every year, with many users left vulnerable to significant financial losses. Waada’s mobile phone insurance offers extensive coverage, including theft, loss, and screen damage, securing the users who rely heavily on their devices. But what happens when the unexpected occurs, and our smartphones succumb to damage? The repair process can be a daunting prospect, often fraught with inconvenience and delays.

Waada and Telemart: Pioneering Mobile Insurance Repair Claims in Pakistan

In a strategic move to enhance the mobile repair landscape, Waada has joined forces with Telemart, a giant in the electronics retail sector, to become the official repair partner for mobile insurance repair claims.

Streamline the Mobile Repair Process

With this collaboration, we aim to streamline the mobile repair process and provide our customers with a hassle-free seamless experience. Telemart’s extensive network of repair centers combined with our advanced claims management system ensures that customers can get their devices repaired quickly and efficiently. 

Nationwide Coverage

Waada’s collaboration with Telemart isn’t just about fixing phones; it’s about providing ease & convenience. With Telemart’s expansive network of 31 offline stores across 23 cities, customers can access reliable repair services. Whether it’s a shattered screen or a malfunctioning component, help is just around the corner.

Expertise and Efficiency

The partnership brings together Telemart’s technical expertise and Waada’s innovative approach to customer service. This synergy is set to deliver a seamless experience for customers, reducing the downtime and frustration often associated with mobile repairs. The focus is on efficiency, quality, and customer satisfaction.

Enhanced Customer Experience

We aim to cater to the needs of our over 3.8 million customers nationwide, ensuring that professional help is available wherever and whenever it’s needed. From the moment a repair claim is initiated to the completion of the repair process, we’re committed to providing personalized support and assistance every step of the way, ensuring a smooth repair experience.

The Future of Mobile Repairs

This initiative is more than just a service; it’s a commitment to innovation and customer satisfaction. By streamlining the repair process and making it more accessible, Waada and Telemart are setting a new standard for mobile device support in Pakistan. 

Looking Ahead: The Impact of the Partnership

The implications of this partnership are far-reaching. It sets a precedent for customer-centric services in the tech industry and paves the way for future innovations. With a shared vision for success and prosperity, we anticipate making significant strides in redefining the customer experience within the realm of electronics and insurance services in Pakistan..

Share: