Meet the Waada Crew

Waada’s leadership team combines diverse expertise and is united by a passion for innovation and a strong insurance
background. This dream team has fueled our growth, pushing boundaries in InsurTech!

Waada's Strategic Minds

Our Board

The Movers and Shakers of Waada

Alexey Pankratov

Global Chief Technology Officer

With over 10 years of experience, Alexey has led engineering and product strategy across AI, fintech, live entertainment, and public sector platforms. He’s delivered large-scale systems for top organizations like Essence Investment AG and Newcent AG, and led national tech rollouts, including for the Ministry of Culture.

At Waada, Alexey is driving the next phase of our product and platform evolution, bringing his technical expertise and global perspective to simplify and scale insurance in emerging markets.

Shafaq Rafique

Manager Growth & Operations

Shafaq is the driving force behind our claims and servicing operations. With a formidable background in the servicing industry, she has been a proven leader in the logistics, fashion, and insurance sectors for over 6 years. As the former lead of the Customer Care Department at Image Pakistan Limited, Shafaq brings a relentless dedication to ensuring unmatched service for all our clients.

Tooba Husain

Head of Growth

With over 11 years of experience, she has led the strategy and execution of global brands such as Panadol and Sensodyne across Pakistan and the MEA region. Before joining Waada, Tooba served as Director at BusCaro, an early-stage startup, where she played a key role in driving growth and innovation. Her diverse background combines strategic thinking with hands-on leadership — making her an invaluable part of our journey toward building impactful and scalable solutions.

Syed Nabeel Arshad

Tech Lead

Meet our Tech Lead, a seasoned pro with an impressive track record! He’s led five teams, managing over 20 engineers at a US software house with $25 million in annual revenue. With over 13 years of coding experience and over 12 projects under his belt, he’s delivered cutting-edge solutions for notable clients like the World Health Organization (data management) and Bloomberg (payment gateway).

Ishaq Kothawala

CEO & Founder

Ishaq is dedicated to transforming the insurance industry by making it more accessible for all. With 14 years of experience in life insurance, including leadership as Chief Actuary at Pak-Qatar Takaful, and being part of the founding team at the tech start-up Bykea, he now spearheads Waada as CEO and Founder. Ishaq is reshaping how people engage with insurance.

Shahryar Khan

Partnership Lead

Meet our Partnership Lead and powerhouse, Shahryar Khan! As a founding team member and marketing lead for food tech and health tech startups, he brings 10 years of digital marketing experience. With a degree in Economics and Computer Science from Ohio Wesleyan, he’s changing up the game!

Imran Jaka

CFO

Imran Jaka, our CFO, is a financial ace at Waada, bringing over 25 years of global experience. As a C-level executive in strategy and finance for large manufacturers with ARR over $50 million, he excels in understanding business essentials and enhancing value propositions. Imran’s expertise in team management and financial efficiency ensures a bright financial future for Waada.

Fakhar-e-Alam

Insurance and Product Strategy Lead

Fakhar-e-Alam, the Insurance and Product Strategy Lead at Waada brings a unique combination of experience to the table. He polished his skills in logistics in Moscow and later led finance and partnerships at MicroInsure. His impressive track record includes managing a $2.2mn income support program for the Global Fund. Now, he’s joined us to help achieve our goal.