Waada has partnered with Jazz, bringing their exclusive range of innovative insurance and protection products to Jazz customers. These premier offerings include:

Waada Handset Insurance

Overview

In the Pakistani market, where mobile phone prices have surged, screen damage and theft can lead to financial strain. This plan, in partnership with Jazz and Habib Insurance, provides a lump sum benefit for theft and loss, and covers screen replacement for any damage.

Comprehensive Coverage Plans

Our product is available in multiple packages to meet the diverse needs of our valued clients:
PlanDaily Premium (PKR)Theft Coverage* (PKR)Screen Damage Coverage** (PKR)
12.0010,0004,000
24.0020,0008,000
36.5030,00012,000
48.5040,00016,000
510.5050,00020,000
Prepaid Maximum benefit available with a full month’s subscription fee. Refer to Terms & Conditions for details.
Screen Damage Coverage Coverage is the lesser of the stated slabs or actual market price.
Postpaid Service not available for postpaid customers.

Activate Waada Handset Insurance and receive a 10% discount shopping coupon.

Submit the following documents within 90 days of theft or damage:

For Theft

  • (100% of the sum assured or the value of a new phone, whichever is lower):
  • FIR
  • CNIC number linked to the mobile
  • Block IMEI report from PTA
  • Statement detailing the incident and phone usage history

For Screen Cover:

  • CNIC number linked to the mobile
  • Video showing the damage and IMEI number on the damaged screen
  • Visit or send the phone to the nearest Waada authorized dealership for repairs, or arrange for collection by our representative at no cost.

Once a claim is made, the policy will terminate.

  • Loss or damage from pre-existing faults or defects.
  • Any manufacturing faults.
  • Loss or damage covered by the manufacturer or supplier.
  • Claims made during the waiting/no-claim period.

Start Your Journey

Subscription Guide

  • Receive an outbound call from Waada (021-33129284-94, 021-37189284-94) or subscribe via the FikrFree app.
  • Daily subscription charges deducted automatically from available mobile balance upon registration.
  • For more details, call 021-111-992-232.

Cover Calculation

If the full subscription fee is not paid, your cover will be prorated using the formula:
[Total fees collected in one calendar month ÷ Full subscription fee] × Maximum Benefit

How Do You Claim?

To claim for any insured loss, notify us through:

  • Call or WhatsApp our helpline at 021-111-992-232.
  • File a claim online at www.waada.pk/claims.
  • Email us at claims@waada.pk.

Please note: Claims must be notified within 90 days of the insured loss to avoid affecting claim approval.

How To Unsubscribe?

To unsubscribe, call Waada at 021-111-992-232

or use this link: waada.pk/cancel ( OTP verification required through registered mobile number)

Terms & Conditions

This policy states that the company will pay the insured person or their beneficiary for incidents occurring during the
insurance period, subject to specified terms, conditions, and exceptions, excluding exclusions.

  • Subscriptions renew automatically until canceled by the subscriber.
  • Full subscription payment in the previous month is required for full coverage. Partial payments reduce benefits for the following month.
  • Attempts to deduct the subscription amount will be made multiple times daily from the subscriber’s mobile balance.
  • No cumulative deductions occur during periods of insufficient balance.
  • All subscriptions and benefits are payable in Pakistani rupees.
  • On-call consent constitutes a legally binding agreement to subscribe to the plan.
  • Users agree to recurring charges deducted from their talk-time balance, auto-renewed until unsubscribed.
  • By enrolling, subscribers authorize [Telco] to share their details with service providers under the plans.
  • Plan benefits are governed by policies issued by Habib Insurance Limited. Claims are paid by the underwriter.
  • Developed by Waada Digital Pvt Limited, providing distribution, technology, and administrative services.
  • Subscription amount must be paid in advance for eligibility.
  • Terms, including subscription amounts, may be amended or withdrawn by suppliers.
  • Subscribers will be notified accordingly.
  • Subscribed service notifications and renewals may be sent at any time within 24 hours.
  • Claims must be reported to Waada or the underwriter within 30 days of occurrence.
  • Waada reserves the right to terminate or cancel any subscription at its sole discretion, for any reason, at any time, with or without prior notice.