What We Do

Globally connected and digitally driven, we’re the future of insurtech.

Unfolding Our Story

Founded in 2020 by Ishaq Kothawala, Waada simplifies insurance with its digital platform. Our global team is dedicated to transforming the insurance industry with cutting-edge technology that streamlines buying, selling, and managing insurance. 

Operating in two countries, we aim to become the regional insurance leader, setting new standards and enhancing insurance accessibility and management across the MENAP region.

What We Do

Waada stands at the forefront of this industry, pioneering transformative technology to reshape the traditional insurance landscape.

Our cutting-edge, in-house developed technology enables financial institutions, agents, and retailers to sell and manage insurance products through an end-to-end digital process. With operations in two countries, we are committed to becoming the regional insurance powerhouse. By pushing boundaries and setting new standards for insurance technology, we revolutionize the accessibility, management, and penetration of
insurance in the region.

Our Products

Hospital Cash Insurance

Personal Accidental Insurance

Mobile Phone Insurance

Life Insurance

Our Services

Telehealth Services

Labs Discounts

Medicines Discounts

Our Expertise

We simplify insurance, from policy issuance to claims and everything in between. We make it easy to protect and manage your assets, ensuring the best experience possible.

Affordable Products

Simplified retail products and affordable pay-as-you-go premiums, designed to benefit every customer.

Tech Integration

Seamless claims handling across all channels, settled within 48 hours, with instant support.

End-to-End Services

Effortless policy management with VoIP, fully-integrated omnichannel services, automated dashboards, and standardized APIs.

Swift Claims

Smooth wallet and checkout integrations with our distribution partners.

Superior Value

Waada plans are significantly more affordable than market alternatives.

Instant Policy Issuance

Powered by our advanced auto-underwriting algorithm, streamlining the process for swift and efficient results.

Business Models

Virtual Call Center

Waada partners with all major telecom companies in Pakistan, using an in-house CRM to manage and issue insurance policies to TelCo customers via Waada Call Center Agents.

Key Features

  • Technical integration for premium payments through airtime deductions
  • In-house CRM and policy management
  • In-house VOIP system

Product: Personal Accident Insurance, Mobile Phone Insurance, Hospital Cash Insurance

Gig Agent Model

Waada enables Pakistan’s retailers and gig agents to sell
annual term insurance via the Waada Agent App.

Key Features

  • Agent Web Application
  • Comprehensive training and certification
  • Instant policy issuance

Product: Personal Accident, Mobile Phone, Hospital Cash Insurance

Digital Insurer Model

Waada is acquiring a digital insurer license to underwrite policies with its own technology, distributed through retail banks.

Key Features

  • Auto-underwriting POS and core system
  • Digital policy management
  • Existing financial sales network

Product: Protection and Savings Insurance

Embedded Insurance

Waada partners with top e-commerce brands to offer
customers protection plans via API integrations.

Key Features

Policy issuance at checkout

  • One-click insurance coverage
  • Fast-growing market

Product: Product: Mobile Phone Insurance

Our Journey