Mobile Phone Insurance

In Pakistan, where smartphones come with a hefty price tag, dealing with theft or a broken screen can be a real nightmare. Our plan offers a lump sum for theft, loss, and screen damage.

Why should you choose us?

  • Comprehensive Coverage: Protection against screen damage, theft, and loss.
  • Financial Security: We cover your repair expenses.
  • Screen Replacement: Speedy fixes for damaged or shattered screens.
  • Trust and Reliability: We’re here for you in tough times.
  • Quick Digital Enrollment: Easy online sign-up with minimal paperwork.
  • Hassle-Free Claims: Fast claim process—submit documents and get settled within 72 hours.

Key Features

  • Screen Damage: Guard your phone against daily drops, spills, and accidents.
  • Theft or Loss: Coverage in case your phone gets lost or stolen.

How it Works

1. Enroll

Sign up for Mobile coverage through our partners or agents.

2. Incident

Notify us within 90 days of phone theft or screen damage.

3. Claim

Submit documents, get cash benefits directly to your bank for immediate support.

Exclusions

Please note that benefits won’t be payable in the following cases:

  • Pre-existing faults or defects (known or unknown).
  • Any manufacturing faults (known or unknown).
  • Damages covered by the manufacturer or supplier.
  • Claims during waiting or no-claim periods.
  • Events not reported within 90 days.

Frequently Asked Questions (FAQs)

Subscriber must be
  • A customer of Waada’s partners
  • Aged minimum eighteen (18) years
  • Using the same mobile against registered sim in his/her own name.
A Waada rep will call to explain features and assist with registration. Charging and coverage start after activation. You'll get SMS updates at each step.
Coverage starts on the first day of the following month, based on fees collected during the current month.
No, only the registered phone in use by the insured is covered.
No waiting period for theft or total loss. Screen protection has a 15-day waiting period.
No, only theft, snatching, and screen damage (after the waiting period) are covered.
No replacement phones. Funds are transferred to your bank or provided by cheque.
Coverage is limited to the insured amount. Extra costs are on you.
No. Only PTA-approved mobiles are covered. IMEI blocking proof is required for claims.
Only one subscription per Telco SIM.
Termination occurs upon:
  • Cessation of Mobile Phone Protection
  • Payment of any claim
  • Opting out
  • Continuous non-payment
  • Filing fake claims
Yes, based on the current market price.
Simply call the Waada helpline at 021-111-992-232 if you wish to change your mobile phone used under the registered MSISDN. Remember, your Sum Assured remains the same, and your new phone will have a 15-day waiting period before you can make claims.